All’Istituto Autonomo per le Case Popolari di Napoli e Provincia gli impiegati ricevono gli utenti che abitano negli alloggi che l’Istituto gestisce. Il loro compito primario è quello di ricercare soluzioni pratiche per i problemi dei cittadini e di avviare l’iter burocratico per perseguirle e sono quindi alle prese con un lavoro molto difficile: incastrare la vita caotica degli utenti dentro gli ingranaggi “perfetti” della burocrazia.
Born in Rome in 1982, Silvia Bellotti is a video journalist. She began her career in Palermo where she worked with Il Fatto Quotidiano.it and I Quaderni de L'Ora, a monthly publication founded by reporters from L’Ora, the historic anti-‐mafia newspaper. In 2012 she was recipient of the first Generazione Reporter prize – the competition for young journalists set up by Michele Santoro – for the video investigation "Trattativa? Niente sacciu" on the murky part played by the State in the massacres of '92-‐'93. In 2013 she was a finalist in the Morrione Award, part of the Ilaria Alpi Awards, with the video investigation “Che fine ha fatto la roba dei boss” (What happened to the bosses’ stuff) on the inefficient management of assets confiscated from the Mafia. She moved to Naples in 2014 to take part in the first edition of FilmaP-‐ Atelier di Cinema del Reale overseen by Leonardo Di Costanzo. The two films that resulted were "Il foglio", a tragicomic documentary short on the Inland Revenue Agency, shown in competition at the Torino Film Festival 2015, and "Open to the Public," her first feature-‐length film documentary on the employees of the Public Housing Institute of Naples. This film took the Audience Award at the Festival dei Popoli in Florence 2017 for the "Italian Film” category.In 2017 she worked with the children of the Magarotto Special School for the Deaf to make a short film called "La scuola del sorriso” (The School of the Smile), based on the true story of one of the pupils there. The film won the Jury Grand Prix at the Festival Sourd Métrage di Nancy (France).